Refund Policy
Last updated: September 2026
30-day money-back guarantee
If you're not satisfied with a purchase of Manuscripta AI credits, you can request a full refund within 30 days of your order date.
How to request a refund
Card purchases are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net or contact our support team at platinumedutechconsult@gmail.com with your order details.
Other payment methods
For payments made by Paystack or direct bank transfer, contact us at the email above within 30 days of payment and we will process your refund once the original payment is confirmed.